Dish Network Is #1 In Customer Satisfaction

DISH Network has yet again been ranked #1 insubscribers get literally hundreds of video and
customer satisfaction by the ACSI.audio channels, Interactive TV, HDTV, sports and
Michael Kelly, Executive Vice President of Echostarinternational programming; together with
(parent company of DISH Network), said "Our No.professional installation and 24-hour customer
1 ranking in customer satisfaction by the ACSIservice.
demonstrates DISH Network's commitment toWhether you're looking for a receiver that can
provide the best value in pay television, apause live TV or an HDTV-ready system, there is
commitment reflected in the company'sa DISHNetwork receiver with the features you
phenomenal growth in recent years. We continueneed. Dishnetwork makes it easy to choose which
to work hard to deliver the highest-quality,HD programming you want, with unbeatable
all-digital programming, including broadcasting localpricing, no long-term subscriptions, and advanced
channels in 158 markets and in all 50 states. Wehigh definition receivers to perfectly compliment
will constantly seek to unveil new technologies,any Dishnetwork system.
while providing the lowest all-digital prices in theDISH Network will roll out Video on Demand
nation. In short, we intend to build upon our(VOD) service by March, 2006 to new customers
industry leadership and work to satisfy all ourwith DISH Network's digital video recorder (DVR),
customers." DISH Network received the highestthe DISH Player-DVR 625.
score among all satellite and cable TV companies"DVR customers will be able to choose from
in the results of the index released today; beatinghours of Hollywood hit movies and watch their
out DirecTV and other pay TV providers. This isfavorite stars whenever they want using DISH
the fifth year in a row that DishNetwork has beatOn Demand," said Michael Schwimmer, executive
out all competing cable companies -- coveringvice president of Marketing and Programming at
every year that the University of Michigan hasDISH Network. "DISH Player-DVR, with its
assembled the index for pay-TV companies. Dishadvanced pause, reverse and fast forwarding
Network also ranks No. 1 in Customer Satisfactioncapabilities, offers a better VOD experience than
among Cable/Satellite TV Subscribers by J.D.any other satellite or cable TV provider."
Power and Associates, giving Dish Network aDISH Network's VOD service will eventually offer
clean sweep of the most widely recognizedas many as 100 movies shown on TV for the
customer satisfaction awards.first time, with new movies premiering every
EchoStar Communications Corporation (NASDAQ:week. The DISH Player-DVR 625 will receive
DISH) serves more than 11.2 million satellite TVmovies via satellite, and DISH On Demand will be
customers through Dish Network, theaccessible by pressing the DVR button on the
fastest-growing U.S. provider of digital satellite TVDISH Network remote.
services in the last five years. DishNetwork